Privacy Policy

Effective Date: June 29th, 2026

Southern Love Landscaping ("Southern Love Landscaping," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Contact Information

If you have any questions about this Privacy Policy or how your information is used, please contact us.

Southern Love Landscaping
Austin, TX
Phone: 512-814-8804
Email: hello@southernlovelandscaping.com

Information We Collect

We may collect personal information when you contact us, request an estimate, schedule a consultation, complete a form on our website, communicate with us by phone or text message, or become a customer.

Information we may collect includes:

  • Name

  • Phone number

  • Email address

  • Property address

  • Service requests and project details

  • Appointment history

  • Communication preferences

  • Payment and billing information when applicable

We may also collect limited technical information such as your IP address, browser type, and website activity to improve our website and customer experience.

How We Use Your Information

We use your information to:

  • Schedule consultations and appointments

  • Provide estimates and landscaping services

  • Send appointment reminders and project updates

  • Respond to questions and customer support requests

  • Send invoices and payment notifications

  • Improve our services and website

  • Communicate promotional offers or seasonal service information if you have chosen to receive marketing communications

  • Maintain customer records and service history

Text Messaging (SMS) Communications

If you provide your mobile phone number and choose to receive text messages, Southern Love Landscaping may send messages related to your account or services, including:

  • Appointment confirmations and reminders

  • Estimate and proposal updates

  • Project scheduling

  • Service notifications

  • Invoice and payment reminders

  • Customer support communications

  • Promotional or seasonal offers (only if you have opted in)

Message frequency will vary based on your relationship with us and the services you request.

Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving text messages at any time by replying STOP to any text message. Once you opt out, you will no longer receive SMS communications unless you opt in again.

For assistance, reply HELP or contact our office using the information listed above.

How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

These safeguards include secure systems, restricted access to customer information, and industry-standard security practices appropriate for the information we maintain.

While no method of transmitting or storing data is completely secure, we work to protect your information using commercially reasonable measures.

Sharing Your Information

Southern Love Landscaping does not sell your personal information.

We may share information with trusted third-party service providers only when necessary to operate our business, including:

  • Payment processors

  • Customer communication and text messaging providers

  • Scheduling and customer management software

  • Website hosting and analytics providers

  • Professional service providers who assist with business operations

These third parties are permitted to use your information only as necessary to provide services on our behalf.

SMS consent is not shared with third parties or affiliates for marketing purposes.

We may also disclose information when required by law or when necessary to protect our legal rights.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website performance, analyze visitor activity, and enhance your browsing experience.

You can modify your browser settings to refuse cookies; however, some portions of our website may not function properly.

Your Privacy Choices

You have the right to:

  • Request access to the personal information we maintain about you

  • Request corrections to inaccurate information

  • Update your contact information

  • Request that we delete your personal information, subject to legal or contractual obligations

  • Opt out of marketing communications at any time

To make a request, please contact us using the information listed above.

Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. Updates will be posted on this page with a revised Effective Date.

Continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Southern Love Landscaping
Austin, TX
Phone: 512-814-8804
Email: hello@southernlovelandscaping.com